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Answered

Cant import .mp3 file into premiere

31 replies
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Im trying to import an audio file that is .mp3, but whenever i try to do it an error shows up saying "there was an error decompressing audio or visual." i have a screenshot

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Please help

S

Shahriar22498209trr6Correct answer

Participant

Just go and change the file format from mp3 to .wav

Dude just rename it. That works.

Paying regards..

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Nik103

Participant

Hi Vidya, I'm having the same problem as him, but I'm on Windows and can't find a way to clear out my cache files. Is there a new video for Windows? Thanks

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M

mattw98683343

Participant

Hi Nik103, the linked video works for windows too! Scroll down and you'll see the folder location in windows. I did those steps but still no luck...

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Vidya Sagar

Participating Frequently

Hi Ghoulnotokyo,

I understand the issue.

1. Is it happening with all .mp3 files?

2. Have you tried to convert the .mp3 file into wav & try import?

Thanks,

Vidya

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ghoulnotokyoAuthor

Participant

Hi Vidya

Yes this is happening with all .mp3 files. ive tried converting the file into wave using the adobe encoder, but the encoder has the same issue

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Vidya Sagar

Participating Frequently

Hi Ghoulnotokyo,

Try clearing the Media cache FAQ: How to clean media cache files? & then importing the mp3 files.
If the issue persists, use Adobe Media Encoder or Audition for conversion to .wav or .aif.
You can also rename the .mp3 file extension to .wav, which has worked for others.

Let us know what worked for you.

Thanks,

Vidya

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