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Participant
July 5, 2023
Question

Cant Open Premiere Project Without Crash

  • July 5, 2023
  • 3 replies
  • 468 views

When I attept to open a specific Premiere Pro project, it crashes at 69% and will freeze. We have reied everything including getting assistance from Adobe. I have no other ideas tgo make this project open!

 

System Specs:

HP ZBook 15 G5

32.0 GB (31.8 GB usable) RAM

Intel(R) Xeon(R) E-2176M CPU @ 2.70GHz 2.71 GHz

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3 replies

Inspiring
July 5, 2023

Same here....The only thing I can do is open the project 30+ times and eventually it will let you open it. Just keep clicking it eventually it will open. Ive tried for days on end to get this to work but have found nothing.

Peru Bob
Community Expert
Community Expert
July 5, 2023

Try changing the project file name.

Inspiring
July 5, 2023

This is crazy that this actually works....

Peru Bob
Community Expert
Community Expert
July 5, 2023

Have you tried backups and autosave files?

What version number was it created in?

What version are you opening it in?

Participant
July 5, 2023

My initial steps were to delete the project files locally and use the backup files I saved two weeks prior. I was having the same issue with the auto-saved files. I will add that the project opened today on my supervisor's macbook.

Peru Bob
Community Expert
Community Expert
July 5, 2023

Try creating a new project and import the old one into it.

Participant
July 5, 2023

Weve tried that several times, it causes the program to crash.