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Participant
October 20, 2025
Answered

Caption tracks disappearing

  • October 20, 2025
  • 1 reply
  • 226 views

I've been editing two tracks of captions on a short video on my iMac (Sequoia 15.7.1) in Premiere Pro 25.5.0.  I save the project many times during editing.  After closing the project, most of the time when I open it again, one of my captions tracks has disappeared.  Today, I opened the file once and both tracks were back, but not in my edited form.  I now export the captions tracks after some editing to save them.  What gives?

Correct answer Stan Jones

@David_Crump7174,

 

I don't recall others reporting this.

 

The captions are saved in the project file; if there is a caption track created in a sequence, they do not just delete themselves. I wonder if they are hidden?

 

In the Timeline, top left of the header area, click on the CC icon. If there is no caption track, nothing happens. (It is greyed out.) If there is a caption track, pick "Show all caption tracks."

 

But you also report an instance of the edits not being saved. I'm not arguing there's not a bug, just that it is more likely there's some otehr problem.

 

I'd look at your workflow and whether there is any chance you're not opening the latest save of the project.

 

Stan

 

1 reply

Stan Jones
Community Expert
Stan JonesCommunity ExpertCorrect answer
Community Expert
October 20, 2025

@David_Crump7174,

 

I don't recall others reporting this.

 

The captions are saved in the project file; if there is a caption track created in a sequence, they do not just delete themselves. I wonder if they are hidden?

 

In the Timeline, top left of the header area, click on the CC icon. If there is no caption track, nothing happens. (It is greyed out.) If there is a caption track, pick "Show all caption tracks."

 

But you also report an instance of the edits not being saved. I'm not arguing there's not a bug, just that it is more likely there's some otehr problem.

 

I'd look at your workflow and whether there is any chance you're not opening the latest save of the project.

 

Stan

 

Participant
October 20, 2025

Thanks for the response.  I will check that out.