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Participant
October 24, 2024
Question

Captions are not displayed in preview or export

  • October 24, 2024
  • 2 replies
  • 227 views

So my automatic generated captions stopped displaying also in old projects without me changing any settings. I already tried reinstalling and downgrading several times but nothing seems to help, been on this problem for the last 4 hours maybe anyone has some ideas. It feels like the bug occured after changing to 25. I also tried exporting and reimporting the captions nothing helps it seem like they are still there just not displayed in the preview or the exported file.

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2 replies

Kevin J. Monahan Jr.
Legend
October 25, 2024

Updating the status of this bug report.

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Stan Jones
Community Expert
Community Expert
October 25, 2024

@streuner492,

 

The captions track shows in the timeline but the captions do not show in the Program Monitor?

 

A screenshot would help. Timeline, Text panel/captons tab, and Properties panel with one caption selected.

 

Stan