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Participant
Oct 24, 2024 7:06 PM UTC
Question

Captions are not displayed in preview or export any one else ran into this?

 
 

So my automatic generated captions stopped displaying also in old projects without me changing any settings. I already tried reinstalling and downgrading several times but nothing seems to help, been on this problem for the last 4 hours maybe anyone has some ideas. It feels like the bug occured after changing to 25. I also tried exporting and reimporting the captions nothing helps it seem like they are still there just not displayed in the preview or the exported file.

2 replies

Stan Jones
Community Expert
Community Expert
May 22, 2025 12:37 AM UTC

@streuner492,

 

What operating system? There's a bug affecting Mac primarily/only, but it has been tricky to nail down.

 

You're saying old projects, but in PR 25.0 or later?

 

Stan

 

 

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derekwatson
Community Expert
Community Expert
May 21, 2025 8:25 PM UTC

Have you checked the captions output option in the export panel?

 

Publishing to frame.io does not include captions, you have to export the media first then upload the file to frame.io

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Derek Watson