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Participant
October 24, 2024
Question

Captions are not displayed in preview or export any one else ran into this?

  • October 24, 2024
  • 2 replies
  • 222 views
 
 

So my automatic generated captions stopped displaying also in old projects without me changing any settings. I already tried reinstalling and downgrading several times but nothing seems to help, been on this problem for the last 4 hours maybe anyone has some ideas. It feels like the bug occured after changing to 25. I also tried exporting and reimporting the captions nothing helps it seem like they are still there just not displayed in the preview or the exported file.

2 replies

Stan Jones
Community Expert
Community Expert
May 22, 2025

@streuner492,

 

What operating system? There's a bug affecting Mac primarily/only, but it has been tricky to nail down.

 

You're saying old projects, but in PR 25.0 or later?

 

Stan

 

 

derekwatson
Community Expert
Community Expert
May 21, 2025

Have you checked the captions output option in the export panel?

 

Publishing to frame.io does not include captions, you have to export the media first then upload the file to frame.io

Derek Watson