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January 24, 2024
Question

Captions in Export tab not corresponding to preview

  • January 24, 2024
  • 0 replies
  • 136 views
  • Issue - Captions visibility and export don't match export settings
  • Adobe Premiere Pro version number: 24.0
  • Operating system - Windows 10 Pro 22H2
  • System Info: CPU, GPU, RAM, HD:
    • Intel(R) Core(TM) i9-9820X CPU @ 3.30GHz 3.31 GHz

    • GeForce RTX 2080 super, 546.33

    • 32,0 GB

    • Internal

  • Video format: mxf
  • Workflow details: I have one visible captions track.
    1. In my custom export settings captions are disabled and not visible in preview window. When I change export preset they are still disabled, but they become visible in preview window. I can't enable them, clicking on the switch to turn it blue does nothing. Exported video is ok and without captions.
    2. Then I try to export the same video again with same settings: captions disabled and invisible in preview, this time I can enable them, but they remain invisible in preview. Exported video contains captions.
    3. Third time exporting video with the same settings: captions remain enabled and visible in preview, I disable them and they disappear in preview, video exports correctly without captions.

    I have to switch back and forth 3 times to get captions on/off correspond to preview and export.
    Nightmare.
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