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Participant
August 13, 2021
Answered

Captions reverting to empty "new caption" when editing another caption

  • August 13, 2021
  • 2 replies
  • 1193 views

When I am making open captions from scratch (typing them manually, while listening to the words) it randomly reverts previous typed caption texts to the default "new caption" as if it was just created. Which means I have to type the same captions over and over again, until they "stick" (are saved correctly, I guess). It's very frustrating and time consuming.

 

I have no idea why. The only thing that helps seems to be to close the project and reopen. Then type the caption again and hope it is saved correctly.

 

Any tips are greatly appreciated.

This topic has been closed for replies.
Correct answer Stan Jones

This does not appear to be a common problem. I have not experienced it.

 

What is the version of PR you are running? 15.4.0? 15.4.1? Or what?

 

One user that experienced something similar though it helped to do the editing in the Program Monitor rather than the Text Panel. Which are you using? 

 

Stan

2 replies

Participant
August 31, 2021

I have the same frustrating problem. Any fixes yet?

Stan Jones
Community Expert
Stan JonesCommunity ExpertCorrect answer
Community Expert
August 31, 2021

This does not appear to be a common problem. I have not experienced it.

 

What is the version of PR you are running? 15.4.0? 15.4.1? Or what?

 

One user that experienced something similar though it helped to do the editing in the Program Monitor rather than the Text Panel. Which are you using? 

 

Stan

Ramkaer00Author
Participant
September 1, 2021

Thank you for your reply. I'm using 15.4.1 (build 6). Should be the most recent. I'm editing in the text field. 

 

I just did a quick test where I typed the sub-text in the program Monitor and only used the text panel to create new caption segments. This seems to work much better, although it seems like an unessecary workaround. (But hey, as long as it works). I have not had any "dropped" text in my short test.

 

Thank you for the suggestion! I hope this will continue to work 🙂 

 

 

"Detective work":

When I reach a certain number of caption segments (10-15+) the text panel lags and is 1-2 seconds "behind" the addition of new segments. E.g. it shows in the timeline and then 1-2 seconds later it "pops up" in the text panel - kind of like old fascioned lag ind games... My suspicion is that the creation of the subtitles somehow is a "big"/complicated process that runs in the background, and that my computer is being a bit stressed by it. Hence it creates a new segment, but "forgets" the text from one of the previous segments in the process. No idea if that's the case, just a thought. It just seems odd, as subtitles are just text combined with timemarkers to my knowledge.

R Neil Haugen
Legend
August 13, 2021

Any reason you're not having PrPro do the transcribing? Have gotten rather used to this now.

 

Neil

Everyone's mileage always varies ...
Ramkaer00Author
Participant
August 16, 2021

Thanks for the reply. The audio and subtitles are in Danish. I don't think auto-transcribing works with Danish? 

 

Regards Mads.

R Neil Haugen
Legend
August 16, 2021

Might not ...

 

Neil

Everyone's mileage always varies ...