CC 2018- Uses 100% memory causes computer to crash

I started having this problem a few months ago as well, I've tried trans coding to another format using adobe media encoder with several different formats, its super slow and the audio and video don't sync up properly if i do get a completed file.

Hi MatthewD,

Do you have the same issue if the footage is transcoded to an intermediate codec prior to editing with it? Let us know.

Thanks,
Kevin

I am having the exact same problem with AVCHD (.MTS) footage. It sort of gets stuck on conforming but then consumes every bit of memory that my PC (Windows 10) can give it- well beyond the limits that I set in preferences.

I've noticed this to be true for opening existing projects where I have cleared the Media Cache, as well as importing footage into new projects.

The disk the footage is on is also busy 100%. The frustrating bit is that it takes forever to shut Premiere down after it gets like this. I forced quit it through task manager and it takes a good 15 minutes just to go away and for everything to calm down.

Another one of my editors was having the same issue on another machine.

I'm installing the 2017 version for now and am going to wait this one out.  This is frustrating, but I should have known better than to update right away. It seems like it always takes Adobe a few months to sort this stuff out. The good thing is that the 2018 version is so broken for me that I've not been able to do any work in it anyway, so no loss on my end.

Windows 10 Pro

Xeon E5-2620v2 2.10GHz (2 processors)

32GB

GTX 770

I had a very similar problem but was about to start a few projects and didn't want any issues so I just re-installed 2017.  Have you had any luck with 2018?  I want to know when it's safe to "get back in the water".

Windows 10 Pro

AMD Phenom II X4 970 3.5GHz

16GB

Nvidia GTX660

I've seen similar during conforming.  I would file a bug report.

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