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R
Ryan K1
Participant
April 2, 2021
Answered

cheaged video cards and now I cant change my render settings

  • April 2, 2021
  • 3 replies
  • 739 views

I just upgraded from a R9 390 to a 5700xt today and when I go to change the general project settings the video render and playback settings the drop down box is greyed out.

 

Please give me some guidence

 

Thank you

This topic has been closed for replies.
Correct answer basil1891

try AMD Cleanup Utility

3 replies

rmexpress22
rmexpress22
Inspiring
April 3, 2021

I have this same issue with every other version of Photoshop and every few versions of Premiere Pro where I lose hardware acceleration. I am also running a 5700 (not XT).

 

Don't waste your time updating drivers or reverting drivers, or running cleanup utilities, it's not going to help. I've tried lots of different drivers, clean reinstalls, and new system builds and nothing gives me hardware acceleration. I wasted my time with troubleshooting so that you don't have to. Revert to the previous version of Premiere Pro and if that still doesn't work, go back one version until you find one that gives you hardware acceleration.

B
basil1891Correct answer
Inspiring
April 2, 2021

try AMD Cleanup Utility

R
Ryan K1Author
Participant
April 3, 2021

Ok I did this, reinstalled the latest drivers and now I keep getting driver timout error messages Hmmmmm

B
basil1891
Inspiring
April 3, 2021

Do you have 3rd party monitoring tools installed, MSI afterburner maybe? Uninstall it

Jeff Bellune
Jeff Bellune
Legend
April 2, 2021

Maybe this video will help? It shows how to set your OS to use your dedicated GPU instead of the motherboard onboard graphics adapter.

https://youtu.be/RZ_9rDQtRD4

 

R
Ryan K1Author
Participant
April 3, 2021

Thanks Jeff but I dont have onboad graphics

 

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