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Participating Frequently
March 22, 2021
Question

Choppy, Laggy, and otherwise unreliable Playback

  • March 22, 2021
  • 1 reply
  • 871 views

Hi, I'm having an issue and for the life of me I cannot figure it out.
I have a Ryzen 7 1800X CPU, a GTX 1070 GPU, 64 GB of DDR4 2800 MHz RAM (yes, I know it's overkill) and I am using Premiere v15.0 on an SSD. I honestly believe that, while this isn't an insane set up, it should be way more than adequate for what I'm editing.
Premiere is lagging and has choppy playback on what I think is a lightly loaded timeline. I can doubly confirm this because I have the dropped frames counter and it starts immediately dropping frames, like hundreds in a short period of time. It is just 1 or two video layers with 1080p 60fps and 2 audio tracks. I have not checked if I have this issue with After Effects. When I manually scrub / move the play-head it seems perfectly fine and smooth with no issues. The timeline bar stays yellow and I cannot get it to turn green using the render function (not render and replace or export).

To try and help with the laggy, choppy, and unpredictable playback I have:

- Updated to the latest Premiere Pro version (v15.0) according to the Adobe Creative Cloud desktop app.
- Changed the render resolution, made sure it was on low quality and wasn't forcing high quality

- Disabled the effects

- Tried both enabling AND disabling CUDA

- Adjusted playback frames setting.

- Deleted the Media Caches

- Set premiere priority in task manager to as high as it would let me (high)

- Allowed Premiere to use up to 48 GB (even though it never uses more than 6)

- Changed `Default Input` in the `Audio Hardware` to `No Input`

I have tried every solution I could find except using psuedo files and/or rendering and replacing because

1) I do not think using psuedo files would solve my problem and

2) Rendering and replacing with every edit I make seems unreasonable, and I don't think it would solve my problem.

 

The hidden problem I believe is that premiere just won't use my computer resources.

It uses like 1-3% of my CPU and GPU, only a few GB of RAM, and almost no disk (SSD, you get the point) when I want to use the playback.

I have no clue how to fix it as every online forum is complaining about too much usage, not too little.

If anyone has insight about how to solve this issue I would greatly appreciate it.

This topic has been closed for replies.

1 reply

Inspiring
March 22, 2021

... some other steps to try

1) turn off Hardware accelerated Decoding in Preferences > Media... 

2) Reset Workspace: Window > Workspaces > Reset to saved layout (or just switch to diffrent one)

3) Try on/off "Mercury Transmit" option (Preferences > Playback > Enable Mercury Transmit)

4) Make sure that NVidia G-Sync is off in driver control panel
5) Make sure you are using NVidia 'Studio' driver and not 'Game ready' one
6) Reset app preferences: hold Alt+Shift while loading the app

7) Reinstall using Creative Cloud Cleaner tool

HitchTicAuthor
Participating Frequently
March 22, 2021

Thank you for taking the time to respond to my post! I really appreciate it and I'm surprised you had so many ideas that I hadn't tried/found yet.

Disclaimer: when going through these steps I wanted to isolate the solution in case one of them was it, so I reverted it if it didn't work.
I have tried all but #7 (which I am doing right now, but I have little confidence it will work) and nothing has worked so far.
With #4, I did not find a G-Sync option (probably because I don't think I have a monitor for it) but I'm guessing it was the vertical sync option in the 3D settings, which I turned off. I am thankful regardless for that because it resulting in me realizing that somehow I didn't notice the fact that my 165hz monitor was running at 60hz for some reason, so thank you for that.

Do you think it could have anything to do with the low amount of resources it uses on my computer? I just noticed that none of your fixes involved that so I was curious. Other than that, do you have any more ideas or suggestions?


Again, thank you for taking the time to help!

HitchTicAuthor
Participating Frequently
March 22, 2021

Using the CC Cleaner tool did not work 😞