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June 11, 2021
Question

Ci Workspace Extension: Login redirected through SSO failing

  • June 11, 2021
  • 0 replies
  • 158 views

Ahoy!

When trying to use the Sony Ci Workspace extension for Premiere Pro 15.2.0 (Build 35) on macOS 11.4 for the first time, you are facing a login prompt asking for your Sony Ci credentials. Since my company manages access to Sony Ci using SSO, I am redirected to my company's login site, which in return uses two-factor authorisation with a mobile app. Before the 2FA element can be displayed in the redirected SSO login site, the extension crashes and I have sent an AdobeCrashReport.

Does anyone have experience with extensions using redirected SSO 2FA user authentication and knows how this might be fixed or bypassed?

Thanks in advance!

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