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Allen34442459u18i
Participant
January 8, 2024
Question

Cinema Grade Licensing issue 2024

  • January 8, 2024
  • 2 replies
  • 587 views

Anyone else has issues with keeping cinemagrade licensed in Premiere Pro?
Every single time i open the software it requests a license even in the same session on every clip its applied too. Now imagine having 250 clips in a project.

 

Cinema Grade is a waste of time, this one bug makes the program annoying to use. Id reccomend anyone who is interested to wait for a fix before purchasing. The costumer service and support from cinema grade is extremly poor and they give you a run around instead of solving the issue. They sell you a software that do not funtion as marketed, they take your money then give you a run around.

 

They know what the issue is, they need to fix the licsensing engine but they choose not to fix it. i bought the pro version of the software over 4 months ago and its useless to me because of that one issue. it has great funtianality, it makes it easier to grade footage but that one bug is a deal breaker.

 

This topic has been closed for replies.

2 replies

Participant
December 5, 2024

I absolutely agree with you on this...It has one of the worst licensing system ever i came across. No matter how many times you report it to the plugin owner...he will keep coming up with answers which doesnt make sense and blame that its an issue on our end.

Ann Bens
Community Expert
Community Expert
December 5, 2024

If it's that annoying, I would ditch the plugin and look elsewhere.

Ann Bens
Community Expert
Community Expert
January 8, 2024

As this is a 3rd party plugin you will have to contact the vendor in order to solve the issue.