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Participant
November 30, 2019
Question

Clean reinstall of premiere ver. 14.0

  • November 30, 2019
  • 2 replies
  • 993 views

Premiere ver. 14 is not working properly.  I have deleted and reinstalled the program from creative cloud.  This did not fix the problems.  Is there a clean reinstall process?

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2 replies

Ann Bens
Community Expert
Community Expert
November 30, 2019

And reboot inbetween actions.

 

reboot

uninstall

reboot

cleanertool

reboot

install

reboot.

MyerPj
Community Expert
Community Expert
November 30, 2019

Yes, you run the adobe cleaner after removing the programs using the Windows Add/Remove programs.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html