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christopherb28463924
Participant
June 15, 2018
Answered

Clip preview green and purple.

  • June 15, 2018
  • 2 replies
  • 557 views

Whenever I use premiere pro for anything, all the clips have a green or purple overlay on them, as you can see in the picture. However, the clips play fine in everything else. This is on a fresh install of premiere.

    This topic has been closed for replies.
    Correct answer kulpreet singh

    Hi christopherb28463924,

    Our engineering team is aware of this issue and we are working on a fix.

    Meanwhile, check this document for the workaround.

    Thanks,

    Kulpreet Singh

    2 replies

    kulpreet singh
    kulpreet singhCorrect answer
    Inspiring
    July 11, 2018

    Hi christopherb28463924,

    Our engineering team is aware of this issue and we are working on a fix.

    Meanwhile, check this document for the workaround.

    Thanks,

    Kulpreet Singh

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 15, 2018

    More information needed for someone to help... please click below and provide the requested information

    -Troubleshooting https://forums.adobe.com/thread/2261475

    -Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

    also

    Do not count on Windows to be fully up to date when it comes to device drivers

    Go to the vendor site to be sure you have an updated driver for your graphic adapter

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

    There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

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