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Participant
October 20, 2020
Question

Clips with audio keyframes play at incorrect level

  • October 20, 2020
  • 1 reply
  • 367 views

Since around an update around a year ago, whenever I open my project up (documentary feature +2 years of work) and play anywhere on the sequence, if the audio clip playing has keyframes in it, which many of them do, the clip will start playing the clip at an extremely low volume until it hits the keyframe - then it plays at the correct volume. I end up having to scrub through the entire hour+ film and hit all of those keyframes before I want to show it to my client every time I open up the project again. Once I do this once it sticks until I close the project again. It is as if the audio gain I've added through the "Adjust Gain by" function (which I do for almost every clip as part of my workflow when I first sync the footage) is being "forgotten" by the program until I hit that first keyframe. This problem does not exist with clips that have no keyframes. I have been living with this problem for a while, hoping Adobe fixes it in the next update, but keep being dissappointed. So in case anyone else has this problem, help!

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1 reply

Legend
October 20, 2020

 Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and source properties and sequence settings.  What happens if you render the audio before trying to play it?    

pattooleAuthor
Participant
October 22, 2020

Windows 10 x64

Premiere v. 14.4.0 (but the problem has persisted through many versions for at least a year)

64gb RAM

NVIDIA RTX 2080

Intel Core i9-9900K CPU, overclocked to 5ghz

Using a variety of sources, and the problem exists with all of them, but primarily using:

MPEG Movie video at 1920x1080

23.976 frame rate

Waveform audio

48000 hz - 24-bit Mono and Stereo

(in properties it says Project Audio Format: 48000hz - 32 bit floating point)

All footage stored on a single 4tb Samsung SSD

Sequence settings: all default for DSLR 1080p24 preset

 

Yes, even if I render everything beforehand, unless I scrub over the audio keyframes the track will start off quiet then adjust to correct volume once it hits the keyframe.

Thanks for your time and advice on this!

-PJT

Legend
October 23, 2020

well this is a workaround (I'm a great believer in workarounds rather than banging your head against the wall til both your head and the wall are bloody)...  what happens if you put a keyframe on the first frame of the audio clip and if that doesn't work, add a frame to the beginning of the clip and then add the keyframe with the correct audio level on the next frame  It would then hit the keyframe immediately...   Not saying this isn't a bug  but don't remember anyone else posting this problem.  Happy to work with you directly if you want to see if we can figure out what's going on... but let us know if this solves the problem in the short term.