Skip to main content
Flora Kovecses
Participant
September 1, 2021
Question

Codec issue after exporting to any format

  • September 1, 2021
  • 3 replies
  • 523 views

Hi, 

 

When I export my video into any format (including H.264), I can't play it due to 'missing codec' or the file not being supported (0xc00d36b4 - Windows code)

 

Could someone please help? See below my exporting settings: 

 

This topic has been closed for replies.

3 replies

Kartika Rawat
Community Manager
Community Manager
September 3, 2021

Hi Flora Kovecses!

In addition to what Ann Bens suggested. Try exporting another format and see if that helps.

 

Let us know how it goes.

Thanks,

Kartika

Ann Bens
Community Expert
Community Expert
September 1, 2021

Try to use a lesser resolutions.

11456x2962 is a bit ridiculous imo. Who needs such resolution for 4 seconds.

Inspiring
September 1, 2021

Have you tried uninstalling, and reinstalling Premiere Pro from the Creative Cloud app?