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KK47
KK47
Participant
November 5, 2021
Question

color error when saving pictures

  • November 5, 2021
  • 3 replies
  • 337 views

for some reason, i cant open my photos in photoshop with dinamic link and when i do i get this funny color, any solutions 

This topic has been closed for replies.

3 replies

R Neil Haugen
R Neil Haugen
Legend
November 7, 2021

What is your GPU, and what driver are you using for it? You haven't answered that, and they are probably crucial to the solution.

 

If you go to your project settings, and set "Mercury Acceleration" to "software only", does this go away?

 

Neil

Everyone's mileage always varies ...
R Neil Haugen
R Neil Haugen
Legend
November 5, 2021

Also check the color space for the image in Photoshop ... the image should have sRGB and/r Rec.709 color management settings.

 

Neil

Everyone's mileage always varies ...
KK47
KK47Author
Participant
November 7, 2021

yes it is, the problem is only acurring in preme pro  

caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
November 5, 2021

Uh oh! Looks like it could be your GPU driver in need of an update. Could you share your system specs  (OS, RAM, CPU, GPU) so we can share a driver link? Or you can google "how to update your GPU drivers" and plenty of resources will come up. Let us know if a fresh driver doesn't fix your color issue! 

    KK47
    KK47Author
    Participant
    November 7, 2021

    AMD Ryzen 7 2700 Eight-Core Processor 3.20 GHz

    OS Name Microsoft Windows 10 Home
    RAM 32.0 GB

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