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Sutton Bay Media
Sutton Bay Media
Inspiring
November 19, 2022
Answered

Color Matte AND Black Video not appearing in Project Bin

  • November 19, 2022
  • 3 replies
  • 6770 views

I am a media instructor at a college, so lots of students on Adobe. We are noticing that it takes 3 or 4 tries before a Color Matte and the Black Video will appear in the Project window. We have tried it through File>New, and right clicking in the Project Bin to add them there and I feel like we had better success with the latter.  I am seeing the answer to this question is reset preferences and that is not workable for 90 students who all have individual adobe accounts and are new to the software. In fact, I think I read it is in the C drive and our students don't have admin rights to change anything in the C Drive or near the software. 

This new version is full of problematic windows that won't close, uncomfortable UI workspaces, absolutely absurd changes to the text functions and windows. What does resetting preferences do to other things we have already set for the semester?

Correct answer raoulduke12

After extensive testing on my end, this is the issue I've seen as well. There appears to be a bug wherein if you don't have a folder selected in your project bin when creating the color matte, it won't create the matte. It's likely not being seen by everyone because I imagine a significant portion of users' workflow involves having a folder in the project bin selected already.

 

But yes, the solution is to make sure you have your project bin active with a folder selected while creating the color matte, then it will successfully create the matte.

 

Important to note that this wasn't the case in earlier versions of Premiere; it would create the color matte regardless of the window that was selected.

3 replies

A
amirr12606309
Participant
December 11, 2022

Hi, had the same problem over and over again, resetting preferences didn't help. The only thing that worked eventually (version 23.1.0) : selecting the bin i want the color matte to go to and than it worked. So annoying, wasen't like this in older version. Hope this answer is helpfull. 

    R
    raoulduke12Correct answer
    Participant
    March 8, 2023

    After extensive testing on my end, this is the issue I've seen as well. There appears to be a bug wherein if you don't have a folder selected in your project bin when creating the color matte, it won't create the matte. It's likely not being seen by everyone because I imagine a significant portion of users' workflow involves having a folder in the project bin selected already.

     

    But yes, the solution is to make sure you have your project bin active with a folder selected while creating the color matte, then it will successfully create the matte.

     

    Important to note that this wasn't the case in earlier versions of Premiere; it would create the color matte regardless of the window that was selected.

      S
      smedelightworks
      Inspiring
      May 17, 2023

      I've tried every way possible. I give up. Going to PhotoShop. Oh well.

      P
      Community Expert
      Phillip HarveyCommunity Expert
      Community Expert
      November 19, 2022

      To answer the final question - Resetting preferences resets any changes that were made in preferences, plus a couple of other small things. The biggest impacts for me are usually resetting label colors that I've changed, and I need to add new buttons to the Program Monitor. You also lose your project history on the home screen, but that's a non-issue if you know where your project files are. I don't think you'd need admin privs to do a prefs reset, otherwise you'd need OS admin priveleges just to go into preferences and change little things about behaviors in the program. For a new person that has unlikely made adjustments to the preferences, a prefs reset would have almost no impact aside from the project history on the home screen, which tends to have new people assume all of their work was deleted. 

      Resetting preferences is simply holding ALT while Premiere is loading up.  

       

      For my part I've never seen this issue before on my end, so that sounds irritating. I usually click the New Item button at the bottom of the Project Panel.

        R Neil Haugen
        R Neil Haugen
        Legend
        November 19, 2022

        @Kevin-Monahan  ... this would need your attention I think ...

         

        Neil

        Everyone's mileage always varies ...
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