Skip to main content
JGregor
Participant
Nov 14, 2016 9:26 PM UTC
Answered

Color shift between play and pause.

Hey All,

I have seen this issue posted by a couple people but it doesn't seem like anyone has a solution.

I am having a slight but very noticeable magenta shift when I playback in premiere.  While subtle, it makes it almost impossible to color correct and grade because once you think you have your color dialed in it will change as soon as you hit play and then change back when you hit pause.

So far this problem is occurring with Prores, DNxHR and Cineform files that I know of. I transcoded some files to H.264 and they appear to be unaffected by this bug along with AVCHD files.  I am using the latest 2017 version of Premiere and there is no change to the issue if I switch between GPU and software video rendered.

Is anyone else having this problem?

Thanks.

    Jradiel88Correct answer
    Participant
    Jul 25, 2024 7:00 PM UTC

    My files from my Ronin 4D had the same issue but I changed the Sequence Setting for Video Previews and clicked ON maximum Render Quality and maximum Bit Depth and it fixed it.

    View reply

    23 replies

    RichardJupe
    RichardJupe
    Participating Frequently
    Sep 15, 2025 11:32 PM UTC

    I'm having the same issue. MASSIVE shift between play and paused and also when I click on the Lumetri sliders, (change between when I'm moving and then when I let go). Tried all the solutions here, Max quality playback, Changing sequence settings and preferences. Nothing working. Seriously, how can we edit like this @Adobe. I'm so sick of super expensive "Pro" software from Adobe with major bugs like this. Please help???

    Translate
    R Neil Haugen
    R Neil Haugen
    Legend
    Sep 15, 2025 11:39 PM UTC

    That would be frustrating in the extreme! No question about that. But do note, you are responding to one post from January of this year, then one from a year ago, the next one ... is from 2020. This is not something that "everyone" is having, it's fairly rare among the several million daily users.

     

    So helping you means we have to figure out what is going on in your machine. So basic troubleshooting starts ...

     

    What's your OS, hardware, media, and any other effects? Is this with an Nvidia 50 series GPU by any chance?

     

    Screengrabs dragged/dropped onto the text reply area, so they show in the post without downloading, are very useful.

    Translate
    Everyone's mileage always varies ...
    RichardJupe
    RichardJupe
    Participating Frequently
    Sep 16, 2025 1:41 AM UTC

    Sorry Neil, 

    I'm not trying to be nasty, Just getting very frustrated, when I sit down to do editing within a timeframe and then loose hours to bugs. It's happened recently with Bridge and PS and now Premiere. Any help would be really appreciated. Regards, Richard

    Translate
    Jacob_Fineberg6467
    Participant
    Jan 24, 2025 7:46 PM UTC

    I fixed it! For me I went Sequence settings --> color management --> Uncheck auto tone map media

    Translate
      Jradiel88Correct answer
      Participant
      Jul 25, 2024 7:00 PM UTC

      My files from my Ronin 4D had the same issue but I changed the Sequence Setting for Video Previews and clicked ON maximum Render Quality and maximum Bit Depth and it fixed it.

      Translate
        rodrigob49755234
        rodrigob49755234
        Participant
        May 20, 2019 10:59 AM UTC

        What fixed for me was going into preferences, changing nothing and clicking OK.

        Translate
        barborap98122882
        Participant
        Jun 30, 2020 3:07 PM UTC

        Hello !

        I have the same issue here, enabling 'high quality playback' in program monitor settings seem to only work for preview. When I export I get the magenta color shift. 

        CC 2018, MAc, ElCapitan, NVIDIA GTX780, BM decklink card to preview on EIZO Foris

        ProRES LT Vlog panasonic. 

         

        Can Anyone suggest something? 

        thanx

         

         

         

        Translate
        KlokwerksVideo
        Inspiring
        May 8, 2018 3:43 PM UTC

        I had this too. Enabling "High Quality Playback" on the program monitor fixed it, though a little more intense on the hardware.

        Translate
          KlokwerksVideo
          Inspiring
          Jun 26, 2017 9:09 PM UTC

          I've had this issue noticeably for over a year now. Still the only solution is to click "High quality playback". I upgraded from a gtx970 to a 980ti which improved playback performance to perfect. Not a cheap fix.

          Translate
          excited_Genie16B8
          Legend
          Nov 14, 2016 11:04 PM UTC

          Are both Paused and Playback Resolution set to Full?  Is High Quality Playback enabled?

          Translate
            JGregorAuthor
            Participant
            Nov 14, 2016 11:52 PM UTC

            Aaaaha! Checking high quality playback fixed the issue. Thank you sir!

            It definitely slows down playback now though. I have to play on 1/2 resolution before it will stop dropping frames. I have an older video card (GTX760) so I guess I can't expect to much.  Seems odd that this happens but at least I have a workaround.

            Thanks a bunch.

            Translate
              JGregorAuthor
              Participant
              Nov 14, 2016 9:31 PM UTC

              Update: When I click and hold to adjust any perimeter in the lumetri color panel the color will shift until I let go of the mouse button. Maybe this is an issue of a green shift while paused vs a magenta shift will playing.

              Translate
                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices