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Participant
February 26, 2018
Question

Computer SHUTDOWN as i Start to render videos DELL XPS 9560 WIN 10

  • February 26, 2018
  • 3 replies
  • 2244 views

Hi Folks  ,

Im having issues now since I updated my PP when i start to render some videos or make muktiple task outside PP while is rendering , my computer just shutdown....I have it since Nov 2017 without any issues but specifically now with videos on 4K is making this to happen..... I run all test from DELL SUPPORT and everything it seems to be working properly...

I unistalled PP and made a fresh install again but it appears to do the same...

Can somebody help me >>

My laptop specs are:

DELL XPS 9560

ManufacturerIntel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz

32 gb RAM

NVIDIA GeForce GTX 1050

1 TB SSD

win 10

    This topic has been closed for replies.

    3 replies

    May 19, 2019

    Hey, I was in same situation, computer was shutting down while I was rendering videos in Adobe premiere pro or Sony Vegas pro. Found a way to control power and cooling supply to processor while on power saver+ affinity setting of core! Fixed - Shutdown while Video Rendering | Video Game - YouTube

    Participant
    June 25, 2018

    I'm having this same exact issue right now. It's driving me crazy.

    Were you able to fix it????