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Participant
May 24, 2023
Question

computer shutting down during export

  • May 24, 2023
  • 3 replies
  • 298 views

I'm encountering a frustrating situation while exporting a project in Premiere 2023. Whenever I initiate the export process, my computer unexpectedly shuts down\locks. However, when I restart it, the export automatically resumes from where it left off. I work on PC- Dell XPS 15.

As a result, I find myself constantly monitoring and restarting my computer to ensure the export completes successfully. It used to happen when i exported very long videos (hour of 4K) but now it happens with short videos as well (2 minutes of 4K). i export to h264.

 

Any ideas or suggestions to resolve this problem would be highly appreciated!

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3 replies

Ann Bens
Community Expert
Community Expert
May 24, 2023

No, you need to make sure your machine is adequate cooled.

Participant
May 24, 2023

is it something i can control in the premiere? 

Ann Bens
Community Expert
Community Expert
May 24, 2023

Overheating?