Constant Crashing CC 2017

Forum|Forum|9 years ago
November 7, 2016
4 replies
1877 views

Hey all,

Wondering if there's any response from the developers on the constant crashing. Cannot provide crash report, as it just says "Adobe Premiere Pro CC Has Stopped Working", and there is no attempt at finding a solution or recovering the project. It's crashed 4 times in the last hour.

There is no one action that causes it to crash, however I've noticed it crashes when I:

- Move a clip from one bin to another bin.

- Create a new title from current title.

- Add new audio track to timeline.

- Add new video track to timeline.

I just updated yesterday and have a very large project due tonight. This is driving me nuts. Please help.

Here's my system specs:

Premiere Pro CC 11.0.0

Win 10 64bit

Intel Core i7-5820K 3.3GHz

64GB DDR4

NVIDIA GeForce GTX 980 Ti

Any help appreciated, thank you.

This topic has been closed for replies.

D

Devyn Brugge

Inspiring

Are any of these crashes experienced when moving or trimming clips on the timeline? It could help to enable Mecury Playback Software Render Only mode and close the Metadata window.

paule77934122

Known Participant

I have done it but noting changed.

H

HSC3D

Participant

Hi,

I'm having similar issues. I can't do anything in CC 2017 without it crashing. Here is a screen shot of one of the messages that pops up the most.

I can't ram preview or render from the program.

Im on a mac 2009 32gb ram gtx 970 on El Capitan.

T

tp-doku

Known Participant

never seen this message. But we think, that RAM might be a main reason for crashing. When opening a big BIN with lots of clips CC is crashing for shure. So made lots of small BINS (1 day work), but unfortunatelly it doesn´t help.

Adobe are you out there?