Contact for complaints and feedback regarding premiere pro

How do we contact Adobe to make a formal complaint against their making the premiere pro difficult to use in ways such as making captions and enabling them? They have used their audist attitudes against the Deaf community by making captioning harder for anyone to create to make it inclusive for Deaf people! Because people find captioning tedius and difficult in prem pro, they are likely NOT to have captioning on their videos so thus this makes it exclusionary to the Deaf community! Who do we formally complain to about this bad programming by Adobe I.T. programmers that compromises our access rights? (AND our ability to use prem pro when we have paid so much per year to use this program!!!!! This should be illegal to make it too difficult to use when we have paid so much!) As it is, Premeire Pro is NOT user friendly, infact very much the opposite!!!!!!!!!!!