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ivanb81780302
Known Participant
September 1, 2018
Answered

Continually Frustrated with this software

  • September 1, 2018
  • 3 replies
  • 731 views

I am using an external drive to add files/folder media into my bin.  I've created my timeline with various cuts from this media and hit save etc,  When I disconnect the hard drive all my video clips basically disappear in my bin and in my movie timeline.  All that is left is a damn message that says "media offline", what the hell is that and why does it lose the file association.  In this case I'm losing MP4 media from my GoPro but my MP4 media from my cell phone remains.  What is going on here.  I'm extremely frustrated with the continual negative surprises from this platform.

Thanks,

Ivan

    This topic has been closed for replies.
    Correct answer Ann Bens

    If you disconnect a drive, all goes off line: perfectly normal. This is not specific for Premiere. This will happen to all editing software.

    Dont disconnect or put everything on a internal drive.

    The software does not import the files physically but makes links to the files.

    If you disconnect those links get broken.

    3 replies

    Community Expert
    September 2, 2018

    Please watch this short video and this information so that you understand why this happens, how to solve it and what it is for.

    Relink offline clips |

    Working with offline clips in Premiere Pro

    Regards!

    Byron.
    Legend
    September 2, 2018

    Step 1a below will solve this for you.

    Unofficial Premiere Pro Troubleshooting Guide

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    September 1, 2018

    If you disconnect a drive, all goes off line: perfectly normal. This is not specific for Premiere. This will happen to all editing software.

    Dont disconnect or put everything on a internal drive.

    The software does not import the files physically but makes links to the files.

    If you disconnect those links get broken.

    ivanb81780302
    Known Participant
    September 1, 2018

    Well that's just great. When does this software actually save the media

    then?? What is it actually saving? Why does it not save the edited clips

    in the timeline?? Explain that one.

    Ann Bens
    Community Expert
    Community Expert
    September 1, 2018

    Dont disconnect!