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ScottQ78
Participant
August 31, 2021
Question

Corrupt Audio File Causing Export Crash

  • August 31, 2021
  • 1 reply
  • 262 views

Hi All - I have a big project that I have spent months on. Unfortunately now when I go to export Premiere Pro begins the process with "Rendering Required Audio Files". There are 470 files in total. Each time it gets to file 121 it crashes and closes the software.

 

Is there any way to figure out which is audio file 121? There does not seem to be anything online about this and I feel if I can just delete that one audio file I could fix the issue.

 

Thanks!

Scott

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1 reply

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JOHN MONDO
Inspiring
August 31, 2021

Best way to isolate is to use the divide and conquer method. Send the sequence to encoder, then keep rendering different sections until you find the bit that crashes the program. Usually you start in halves - so first half then last half. That gets you a baseline then you keep halving from there. Of course if you've got hundreds of audio clips that run the duration of the comp, thenn you're going to have to use Sequence- Render audio and mute tracks until it stops crashing. usually though it's a single clip. I'm assuming that Media Encoder is crashing before saving the log file? If not you ca check that - it will give you the name of hte offending media clip.

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ScottQ78Author
Participant
August 31, 2021

Hi John, thanks so much for taking the time to reply. I did try the divide and conquer method, but every time I did it, no matter how small the section I was trying to render, it would always say "Rendering Required Audio Files" and there were always 470 files in total. So it was impossible to narrow it down.

 

Can you tell me a bit more about the Media Encoder? I am still relatively new to all this and from what I can tell it is all rendering through Premiere Pro, not Media Encoder.

 

Thanks again!

J
JOHN MONDO
Inspiring
September 1, 2021
Hi Scott - When you choose export media there's an option in the export dialogue box that says "Queue"  - using that will send your export to Media Encoder and also allows you to send multiple files and render in the background while continuing to work in PP (if your computer is fairly powerful). You also have the option of setting different target directories, different render settings etc in ME, along with publishing to various sites directly. Media Encoder has a log file which is a plain text file you can access if the render fails. It's too big a topic for a forum post but I urge you to familiarise yourself with ME - it's very useful.
 
John
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