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bplamotte
Participant
May 28, 2020
Question

Corrupt Export H.264 / Abstractions in main video but stills and additional video Fine mostly

  • May 28, 2020
  • 2 replies
  • 492 views

Hey there, 

 

Very new to Premier Pro but experienced with Adobe products and computer savvy,  been trying to export this 11-minute film the past few days and having all sorts of issues on my MBP 2015 using APP CC2020 V14.2.0 (b47).

 

The file kept crashing and finally got it to export just now, the first 3 minutes are fine as they are stills but as soon as the main video starts it's corrupt and abstracted. The main video is 59.94 fps and the other videos, there are about 11 video tracks are different frame rates. I'm exporting at 59.94 fps. There is a lot of videos on top of other videos hence the rendering time but it's taking a very long time to render (finally got through that part) but the export just isn't working. 

 

I'm using the settings below, it's for Vimeo 1080p and I found them here: https://whoismatt.com/hdexportsettings/

 

Any help would be greatly appreciated as I'm running into a wall. Lastly, the video plays fine when it's rendered in the preview in APP, it's the export where it's either been freezing or corrupting when exporting. I also re-installed the entire APP application this morning to see if that might help.

 

Many thanks for any help. 

Brian

 

This topic has been closed for replies.

2 replies

C
Community Expert
Carlos ZiadeCommunity Expert
Community Expert
May 28, 2020

you are on software encoding. check if you have GPU acceleration enabled from project settings renderer.

if greyed out, try updating your GPU driver from the vendor's site

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
May 28, 2020

If you are getting red frames it means its not properly getting decoded.

What is the origin of these video files?

Post screenshot of clip in mediainfo in TREEVIEW.

MediaInfo Mac

B
bplamotteAuthor
Participant
May 28, 2020

Hey Ann, 

The red frame is the start of the video (it's a png), it's afterwards where the problem is. The videos come from a lot of different places, the main video is shot on a Fuji X100F at 1080p at 59.94 and the other videos are mostly screen captures done on a Mac or iPhone. There are some stills (pngs) as well. 

 

I'm halfway through another export but will send a screen of the mediainfo once it's done. 

Thanks!

 

 

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