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Participant
June 22, 2018
Answered

corrupt video and audio

  • June 22, 2018
  • 1 reply
  • 322 views

When i attempted to import my audio and video files i get whats in the photos, the audio is speed up 200% and the video is all distorted and damaged. i just bought a new computer for just editing, i reset my premier pro settings but i cant upload anything. the videos and audio play fine in any other program except premier pro. dont know what to do anymore anything helps.

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Correct answer Rameez_Khan

Hi matthewd,

This is a known issue related to a recent Windows update. Please check this article for a solution: Green or purple streaks appear in the Source and Program monitors

Thanks,

Rameez

1 reply

Rameez_Khan
Rameez_KhanCorrect answer
Legend
July 19, 2018

Hi matthewd,

This is a known issue related to a recent Windows update. Please check this article for a solution: Green or purple streaks appear in the Source and Program monitors

Thanks,

Rameez