Could not find any capable video play modules

Forum|Forum|8 years ago
March 25, 2018
4 replies
4203 views

Hi guys, yesterday i wanted to use the trial of Premiere Pro CC but when i try to launch it i get this error when loading ImporterQuicktime.prm :
"Could not find any capable video play modules. Please update your video display drivers and start again."

- I actually have an AMD GPU R9 390, with latest drivers.

- I also have an Intel integrated GPU but i disabled it in device manager and BIOS. (I've also tried to run it without disabling the Intel gpu, but it didn't work)

- I have tried to launch the setup and also the program itself as an administrator.

- I am currently on the Administrator user.

What do i have to do?

This topic has been closed for replies.

Correct answer rootkind

The error was caused by one of the following programs:

Speedfan

MSI Afterburner

RivaTuner Statistic Server

the problem is that I use these 3 softwares in order to control my speed fans, GPU use and temperatures, do I have to close them every time I need to use Premiere Pro?

Ehilbert

Participating Frequently

Same here, I have just purchased a Thinkpad P50 wich surprised me with an intel graphics card besides the Quadro M2000 and every time I enable dedicated grapghics premiere wont run. I checked the steps at the article but nothing yet. I was hoping not to have this kind of trouble when buying a computer with an Adobe recommended graphics card, please help !

M

MonkeyMonk

Inspiring

Premiere cc 2019 was working last night. This morning it gives me this error message. Display drivers (nVidia) are up to date. Un-installed and re-installed premiere. still have the same issue. Also, After effects seems to not work either.

R

rootkindAuthor

Inspiring

I've noticed that if I try to run Premier as soon as Windows' boot ends, it opens just fine. So there must be some service that turns on later and screws everything, but how can I check?

Peru Bob

Community Expert

rootkind wrote
So there must be some service that turns on later and screws everything, but how can I check?

See if this helps:

windows+selective+startup

R

rootkindAuthorCorrect answer

Inspiring

The error was caused by one of the following programs:

Speedfan

MSI Afterburner

RivaTuner Statistic Server

the problem is that I use these 3 softwares in order to control my speed fans, GPU use and temperatures, do I have to close them every time I need to use Premiere Pro?