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Participant
February 25, 2024
Question

Could not retrieve the "My Documents" folder location. The application will make use of a temporary

  • February 25, 2024
  • 1 reply
  • 474 views

Premiere Pro 2024 Could not retrieve the "My Documents" folder location. The application will make use of a temporary folder for this session; certain temporary or custom files may require re-creation.

 

I totally removed Preniere Pro 2024 and this bug still exists. I moved the files to the desktop for greater room and still cant export.... blue spinning circle. Program running fine and then over night this problem.... any cures ?

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1 reply

R Neil Haugen
Legend
February 25, 2024

That means that either the OS has set those files 'protected' and Premiere doesn't have authorization/permissions to access them to write to, or that something like OneDrive or Dropbox has done the same thing.

Everyone's mileage always varies ...