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Felix284463599exg
Known Participant
September 22, 2023
Question

CPU usage skyrockts to 100% and sound crahses as soon as i press play on my timeline

  • September 22, 2023
  • 1 reply
  • 211 views

so, since a couple of weeks i have some insane lagg on my playback video on my timeline. i press play, its fine for 5 seconds and then its starts to lagg. Cache is empty,  playback resolution is set to 1/4. it just started a couple of weeks ago. everything was working fine before. 

 

My Clips are comming from a external ssd. i dont know if that might be a problem? 

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    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    October 17, 2023

    Hi @Felix284463599exg,

    I got your message. I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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