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magry31517651haex
Participant
August 6, 2023
Question

crash adobe premiere when i go to settings

  • August 6, 2023
  • 1 reply
  • 130 views

hello....This problem was not in the 2020 version

It seems that everything is normal when you work with the program

but :

or 

As soon as I click on any of the options I showed, the program crashes

It seems that when the program wants to use the graphics card, it understands that the time has come to crash

tip :

I updated my graphics card to the latest version

this is my pc :

1050ti

16GB DDR4

core i7 7700

-----------

what should i do?!

 

This topic has been closed for replies.

1 reply

Kartika Rawat
Community Manager
Community Manager
August 7, 2023

Hi there!

Sorry about the crash. Have you tried resetting preferences and deleting cache files?

Let us know how it goes.

 

Thanks,

Kartika

 

Note: moved from Bugs to Discussions