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AMCurrie
Participant
September 30, 2020
Question

Crash when removing a point from mask

  • September 30, 2020
  • 1 reply
  • 181 views

I have crashed six times in the last hour while editing the points of an animated mask on the Opacity effect.  It seems to crash when I hold CTRL to get the subtract symbol and then click to delete a point.  Once it let me file a crash report, all other times it crashed to desktop.

 

Premiere Pro 2020, v14.0.0
Windows 10

Intel Xeon W-2133, 32GB ram, GeForce GTX 1080

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    1 reply

    Joëlle Bh
    Community Expert
    Joëlle BhCommunity Expert
    Community Expert
    September 30, 2020

    Hello AmCurrie can you try to:

               https://helpx.adobe.com/premiere-pro/kb/clear-cache.html

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