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jeremymerrell
Participant
November 8, 2020
Question

Crashing Adobe Premeire 2020

  • November 8, 2020
  • 4 replies
  • 587 views

Adobe Premeire 2020 Crashing consitanly. 

Brand new Apple iMac w 64 GB of ram all updates installed.

Project orginally created on my new mac laptop.

Now trying to work on my iMac desktop Adobe Premeire when project is opended freezes, then crashing my computer and it either crashes and restarts my mac of freezes my computer??

WTF

    This topic has been closed for replies.

    4 replies

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    jonnyp67400455
    Known Participant
    November 12, 2020

    I am having the exact same problem as you, it just won't stop crashing. I had Adobe support control my Mac, they deleted cache, reinstalled, reset preferences etc and it just continues to crash.

    I am running a brand new Apple MacBook Pro fully up to date. It just doesn't make sense, it never used to do this?!

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      Ryley5FA1
      Participant
      November 12, 2020
      This is crazy!? Any updates? I'm so frustrated.
      R
      Ryley5FA1
      Participant
      November 12, 2020
      If anyone has any ideas of what to do -- I would be so grateful.
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        Michael Grenadier
        Legend
        November 11, 2020

        try creating a new project and importing the old project...  rather than opening it.   try resetting preferences and deleting caches.   And what are your source properties and sequence settings?

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        Ryley5FA1
        Participant
        November 12, 2020

        It was working okay. Now crashing constantly. I'm losing my mind and on a deadline. I've closed everything else. Restarted the program and my computer. Updated the program. Also created a new porject. Also reset preferences. Also deleted caches. Working on a new 2020 macbook pro. What is going on? Please help asap!

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        ArmandduToit
        Participant
        November 11, 2020

        I'm also experiencing the same problem. I'm subscribed to the Adobe Creative Cloud package hence no pirating software but damn, I cannot edit any videos without my Macbook crashing all the time. This happens even after the latest updates of the Creative Cloud programs. 

        @Adobe, anyone who will be able to help, please?? 

         

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        Michael Grenadier
        Legend
        November 11, 2020

        Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card and your source properties and sequence settings.  Updates often require better hardware so you may need to revert to an earlier version of premiere that was working properly.

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          ArmandduToit
          Participant
          November 13, 2020

          @Michael Grenadier please see my Macbook specs attached. These specs are more than enough for running Premiere Pro.

          I'm going to try and do what you have suggested and I truly hope something works cause currently, Premiere Pro is not making my editing easy.. 

           

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          WXL
          Participant
          November 8, 2020

          Everyone is having issues with the garbage. When i posted, their support team accused me and most people having issues of previously  "pirating software". I then directed them to The thousands of complaints about crashes. Premiere pro is now reworking all of my essential audio, adding reverb without my knowledge. I am currently watching tutorial for davinci resolve. Won't be here much longer. Absolute garbage program.

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          Michael Grenadier
          Legend
          November 11, 2020

          everyone is not having problems.  I understand you are.  Might make sense to revert to the previous version that was working for you.  One of the great things about premiere is you can have many versions of the software installed without issues so you can update for new projects but complete older projects on earlier versions of the software if you're having issues.

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