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Participant
June 23, 2021
Question

Crashing after launching Premiere Pro

Have a brand new computer with all the requirements on it for Adobe Premiere pro. I try to launch the software and it crashes.

 

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2 commentaires

Kartika Rawat
Community Manager
Community Manager
June 24, 2021

Hi Matthew!

 Sorry for the crash. Can you share the following information?

  • What are your system details (OS, CPU, RAM, GPU)?
  • Are you getting any error codes or messages?
  • Could you share the screenshot that shows the issue?

 

Let us know.

Thanks,

Kartika

 

Inspiring
June 23, 2021

A little more information might be helpful. 

Participant
June 23, 2021

Not much to give, I try to open it and it loads then crashes