Skip to main content
Zapdexio
Zapdexio
Inspiring
February 20, 2018
Question

Crashing while importing MP4...

  • February 20, 2018
  • 1 reply
  • 337 views

Hey, I just recorded a video with Action (by Mirillis) as always, in MP4.

But when I try to import it in Premiere, it just crashes a few seconds after showing the "Importing file..." message...
I can import other files (in MP4 too) but seems like this one is faulty...


Here are the file specs:

13:12 minutes, 636x474, 60FPS, 583mb (may be a bit useless...)

I tried things like changing the renderer, changing the project name, the file name... But nothing worked.

Can someone help me please?

    This topic has been closed for replies.

    1 reply

    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    February 20, 2018

    Hi Zapdexio,

    Sorry for the issue. As you mentioned, it might be an issue with the file. Transcode the file in Handbrake & try import.

    Thanks,

    Vidya

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices