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Participant
August 4, 2023
Question

Creative Cloud File

  • August 4, 2023
  • 1 reply
  • 272 views

I accidentally deleted the folders permanently in my creative cloud file. But my collaborators still have them and they are in my Shared Synced Folders. How can I get them back?

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1 reply

MyerPj
Community Expert
Community Expert
August 5, 2023
Participant
August 5, 2023

There are folder that are in "Shared Synced files" that are not in "Synced Files" That is what I'm trying to do, All the files from "Shared Synced Files" will be at my "Synced Files" because my adobe creative cloud does not sync those files that were pemanently deleted 😕😕 pls help how to get the files back 

MyerPj
Community Expert
Community Expert
August 5, 2023

You might try Adobe, you can chat with them from the Creative Cloud app.

Or, try here: https://helpx.adobe.com/support.html

 

PS: This is a user to user forum,