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Participating Frequently
May 8, 2013
Answered

Creative Cloud - only 1 computer per time?

  • May 8, 2013
  • 6 replies
  • 44663 views

Creative Cloud: Is it true I can only use one computer at a time for the new creative cloud license?  If I spend more I can get TWO LICENSES at $100 month?

I like to use my second mac to export the movie in premiere while I am editing on my first mac. So Adobe is penalizing me because I multi-task.

Feeling ripped off. Adobe what have you done to small business owners.

http://www.bluebarngraphics.com

This topic has been closed for replies.
Correct answer Kevin-Monahan

Hi BlueBarnGraphics,

This issue caused some confusion for people when Creative Cloud was launched, including myself.


As it stands, the EULA states that you can install it on up to two computers at a time, however, you cannot use applications on those computers simultaneously. This is the case even when you are not using the same application. Sorry again for the confusion.

Thanks,
Kevin

6 replies

johan kosterhed
Participant
October 22, 2014

if the computers hardrives dies now what do to do we need to buy another license??

or upgrading to a new one

Steven L. Gotz
Inspiring
October 22, 2014

I am certain that Adobe Customer Service can kill the activation on one computer for you so that you can use the existing license on a different PC.

Computers crash. They MUST be prepared to deal with that.

artofzootography.com
Paul Whitehead
Inspiring
September 2, 2014

From what I was under the impression by, you can install on as many machines as you want.  Also, up to 2 users can be logged in using the applications at the same time per seat.  I'm proving this now.. I have CC installed on my imac and my macbook pro, and I have photoshop opened on both at same time logged in with the same account.

Steven L. Gotz
Inspiring
September 2, 2014

Can? Yes.

Should? No.

As Kevin says, it is supposed to be activated on up to two computers but only one at a time in use.

artofzootography.com
Participant
September 2, 2014

I've just purchased the annual Ps/Lr plan for our household, and we have 2 desktops.

My desktop will be the primary user, and my husband's the secondary (once we get his programs downloaded and installed tomorrow)

What will happen if I am using one of my licensed programs and he launches one too?  Will he just get a notification that the program is in use elsewhere?

Also, if he is using a licensed program on his computer and I try to login from mine, will I get a notice, or will it behave like the old AOL internet service and immediately "bump" him from the Cloud?

I rarely expect this to be a real problem here since he just dabbles occasionally, but I'd not want to accidentally cause him to lose his work-in-progress.

Steven L. Gotz
Inspiring
September 2, 2014

No work in progress will be lost if you accidentally start using a CC application when he is using a CC application. The "cloud" has nothing to do with the operation of the software itself.

It will merely be a case of breaking the rules. Which, if it does happen for a minute or two now and then would probably cause no serious headache for Adobe. You just don't want to break them too often. It might be bad for your Karma.

artofzootography.com
Kevin-Monahan
Community Manager
Kevin-MonahanCommunity ManagerCorrect answer
Community Manager
July 29, 2014

Hi BlueBarnGraphics,

This issue caused some confusion for people when Creative Cloud was launched, including myself.


As it stands, the EULA states that you can install it on up to two computers at a time, however, you cannot use applications on those computers simultaneously. This is the case even when you are not using the same application. Sorry again for the confusion.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Legend
May 8, 2013

The old, perpetual license only allowed you to use one machine at a time.

Steven L. Gotz
Inspiring
May 9, 2013

Not only that, one can be a PC and one a Mac. Try that with the old license!

artofzootography.com
Kevin-Monahan
Community Manager
Community Manager
May 8, 2013

BlueBarnGraphics wrote:

Creative Cloud: Is it true I can only use one computer at a time for the new creative cloud license?  If I spend more I can get the 1:1 license? $70/month?

I like to use my second mac to export the movie in premiere while I am editing on my first mac.

So Adobe is penalizing me because I multi-task

Feeling ripped off. Adobe what have you done to small business owners.

http://www.bluebarngraphics.com

You can install the Creative Cloud applications on up to two computers. By all means, use them both at the same time. Here's the EULA agreement, so you can see for yourself: http://www.adobe.com/products/eulas/#desktop

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participating Frequently
May 9, 2013

Then why does it say on adobe website that only one computer may be used at one time. I will have to search for the link to post later.

Steven L. Gotz
Inspiring
May 9, 2013

The current method does say that. The CC will allow two. That is a point in favor of CC.

artofzootography.com