CS6 Encore most Library Files Missing

Forum|Forum|13 years ago
September 12, 2012
1 reply
21847 views

Have Disc Version of CS6 Production Premium. When opening Encore there are only a couple menu templates in Library and no Buttons, Shapes, Text or Backgrounds. Tried downloading library from http://goo.gl.CZuni and this did not correct. Am I supposed to delete files prior to download or what's going on?

Tks in advance....

Encore

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John T Smith

Community Expert

I don't recognize that link... these are the Adobe links I've seen

http://helpx.adobe.com/x-productkb/multi/library-functional-content-missing.html

-and Encore http://helpx.adobe.com/encore/using/download-library-content.html

S

Spoot51Author

Participant

Thanks, John. I actually accessed the exact link you posted through Lynda.com via a CS6 Encore video. Don't know why it doesn't work now. In any case, I downloaded the library files from Adobe and am not sure where I'm goin wrong. They do not load the entire library...do I need to uninstall or delete old files before downloading the frash files??

John T Smith

Community Expert

I'm on CS5 so can't really give any direct help, but I seem to remember that there was a previous thread that discussed the "confusing" instructions at Adobe's page

My Encore path (CS5 so 32bit) is C:\Program Files (x86)\Adobe\Adobe Encore CS5\Library

The Library folder then has 9 sub-folders, such as

C:\Program Files (x86)\Adobe\Adobe Encore CS5\Library\Corporate

and

C:\Program Files (x86)\Adobe\Adobe Encore CS5\Library\Education

and so on

Allowing for the different 1st part of the path (yours would not have the (x86) for 32bit) is that your final structure?

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