CS6: Exported MP4 video does not play after export

Forum|Forum|6 years ago
September 24, 2019
2 replies
469 views

I take GoPro footage using 1080p, 60 fps, and linear of my kids’ baseball/softball games. I use PP CS6 to create 1 MP4 video (without audio) and then post it to YouTube for the parents of the other kids on their team.

This process has worked for 2 seasons, and yet this weekend after I exported the weekend games (as I have done for over a year) the completed exported video does not play.

I’ve changed no settings on my GoPro or PP CS6. Any suggestions from the community? The attached image shows the properties of a file which works and one that does not. While this is probably the reason - since I haven't changed any settings, I'm at a loss as to why this is happening.

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MyerPj

Community Expert

Maybe add a screenshot of your export settings. Make sure you are exporting 'Entire Sequence' at the bottom of that dialog.

S

SAFEHARBOR11

Participating Frequently

Your data rate looks really high for 1080p footage. Can you try an export just using the YouTube 1080p 29.97 preset? Also, just as a matter of good practices, one should not using "punctuation" or special symbols !@#$%&^*() in Windows filenames such as the period in "vs." since the file type typically follows a period. Years ago this could be very problematic, much less so with newer Windows but sill just good practice to avoid such things