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MarcRefugeFilms
MarcRefugeFilms
Participating Frequently
October 16, 2018
Answered

CS6 Transfer from old computer to new one

  • October 16, 2018
  • 1 reply
  • 992 views

Hi,

I bought CS6 (on disc) five year ago and loaded it onto my desktop and laptop.   The laptop has failed, and I need to buy a new one.  How do I transfer the CS6 program from the old laptop to the new one?

Thanks.

Marc

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[Moved from Premiere Pro NEW to Premiere Pro OLD... Mod]

    This topic has been closed for replies.
    Correct answer John T Smith

    When you have a non-functioning computer and can't deactivate a serial number

    BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT

    Click here for a non-Cloud program http://helpx.adobe.com/x-productkb/global/service-c1.html

    You install the same way you did the 1st time... put your disc in the drive and enter your serial number when asked, or download the installer and enter your serial number when asked

    kglad links in reply #1 here https://forums.adobe.com/thread/2509712 to download program installers

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 16, 2018

    When you have a non-functioning computer and can't deactivate a serial number

    BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT

    Click here for a non-Cloud program http://helpx.adobe.com/x-productkb/global/service-c1.html

    You install the same way you did the 1st time... put your disc in the drive and enter your serial number when asked, or download the installer and enter your serial number when asked

    kglad links in reply #1 here https://forums.adobe.com/thread/2509712 to download program installers

    Stan Jones
    Community Expert
    Stan JonesCommunity Expert
    Community Expert
    October 16, 2018

    Great links, John. My old download of CS6 Production Premium was corrupted a year or 2 ago when I tried to access it. So I'm downloading a backup now. I think that was one I got as a download rather than actual disks.

    Marc, I just confirmed that all my old license numbers are in my Adobe account on line. Just log in (adobe.com), click on Plans and then "My products." Installing with the original disks is best, but there appears to be a way if you don't have them.

    John's advice about activations is important.

    MarcRefugeFilms
    MarcRefugeFilmsAuthor
    Participating Frequently
    October 16, 2018

    Thanks, so much, Stan and John. I'll follow up on your advice.

    Best,

    Marc

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