Custom Export Presets not saving

Forum|Forum|3 years ago
May 7, 2022
5 replies
4847 views

In the new Mac Premiere Pro 22.3.1 update I can no longer call up saved export templates. I have made 3 new presets since this build and I am unable to find them when I go to use custom prestet.

Is this a bug? anyone else having this issue?

Todd

This topic has been closed for replies.

morphinapg

Inspiring

I have a similar problem. Sometimes the export presets will save, sometimes they will not. If I delete an export, redo it, and save it as the same title, it definitely won't save. I was able to recreate the preset in Media Encoder though and that DID work, which I was then able to use in Premiere.

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ArianL

Inspiring

i have the same issue on macOS 12.4 Monterey and Premiere Pro 22.5.0 (Version 62) .. worked a few weeks ago, but now does not. there is no error, i can type in the name, and click save so the window disapears, but the preset is not there

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ArianL

Inspiring

my bad - it works, when you click "save", but not when you hit "return/enter" - probably "cancle" is selected for the return key, which is really stupid, but well .. as long as it works, i'm fine

calebcondit

Participant

This is likely the reason most people are having issues. For some reason enter defaults to cancelling saving the preset so it just never gets saved. It's a really weird UI choice that doesn't follow convention at all.

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Michael Grenadier

Legend

wonder if it's a macos permissions issue caused by either premiere update or an mac os update... locate one of your previously saved presets in the finder and control click on the containing folder and "get info" and check "sharing and permissions" and make sure they are set up properly. post back with any issues or further questions... and let us know if you solve the problem and if so, how.

Ann Bens

Community Expert

I dont see this on windows. It saves my presets.

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Dreamer5612

Participating Frequently

I'm having the same exact issue. I've tried clearing my plugins cache by holding shift on startup and it didn't help. Tried saving about 6-7 different presets and no luck.

Currently running:

macbook m1 on monterey 12.1.3 and most current version of Premiere Pro. Anyone have any luck on this yet?