Dashcam Footage shows partial green screen when imported in Premier

Forum|Forum|1 year ago
December 12, 2024
8 replies
605 views

When I am adding dashcam footage in Premiere it seems there is a partial green screen. Previously this has worked and that too from the same dashcam. No settings are changed yet this problem is occuring.

It stays the same when exported.

This topic has been closed for replies.

A

Arnab38316221lakgAuthor

Participant

Hi guys, thanks for all the help. It worked when I downgraded to 24.1. Now it's fine, although at some point I feel the 25.1 needs to be fixed.

Regards,

Arnab!

M

mayjain7130546

Participating Frequently

Hi @Arnab38316221lakg,

Thank you for the update. Could you please share a problematic media file that can help us reproduce the issue locally?
So far, we have been unable to replicate this problem in-house.

Best regards,
Mayjain

Kevin J. Monahan Jr.

Legend

Do you have an Intel CPU with an iGPU, @Arnab38316221lakg? Check out this discussion: https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-25-1-igpu-stopped-decoding-my-footage/m-p/15021522#M542214. It may have something to do with your iGPU, as a possibility.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

A

Arnab38316221lakgAuthor

Participant

Hi Kevin, I have AMD Ryzen CPU with Radeon RX 11 VEga Graphics

John T Smith

Community Expert

Here are the links for driver updates

Also check (copied link) https://www.tomshardware.com/reviews/gpu-hierarchy,4388.html
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/