Skip to main content
Known Participant
December 7, 2021
Question

Dashed Clips although Clips are right - won't replace footage correctly

  • December 7, 2021
  • 1 reply
  • 187 views

Hey everyone...have a big problem with a huge movie project. Since several movie files had the same number (e.g. 0000.MTS) Premiere had random bugs towards the end of the edit and mixed e.g. picture and sound from two different files with the same file name.....for a restart I gave all files an individual name. I started relinking every single file. But when linking the files, these dashed clips appear. It is the right file. It has no sound in Premiere (you can see it in the screenshot). Did you by chance have a similar problem? Have now tried for hours all kinds of things (clear cache...), tips from the Internet, ...I am desperate....At last I started a new project and "replaced footage" (instead of turning media offline and relink with the new ones). With the interview footage of the first protagonist it worked, with the second one the dashed clips appear again, although the file is correct. Hopefully someone knows something to help! Thank you in advance! You would save so much work and time for me....

This topic has been closed for replies.

1 reply

Kevin-Monahan
Community Manager
Community Manager
December 7, 2021

aylayildiz_films,

Sorry about this. If it were me, I'd halt all progress and move back to the last version that was working in the last version of Premiere Pro where everything was sorted and working correctly.

 

You've tried to move a project forward that was not prepped correctly to begin with (because one must import card-based media properly with the correct metadata via Media Browser—a pretty common mistake that can be hard to recover from), so moving it now has a greater potential for corruption with metadata that is misinterpreted and diffcult to undo. Seeing the "hashed" lines in your clips is evidence of such a mistake.

 

Once you have returned to the last working version of your project, continue and finish the project in that same version and see it through until it is completed. 

 

My advice is to begin only new projects in the new version of Premiere Pro, which you can run side by side with previous versions of Premiere Pro. Continue on from that point and you should be OK.

 

If it is way too late to move back to this previous version, I think the continual fixes you are trying will add up to even more time and frustration but do let us know what's going on. Once each clip is linked to the proper one, it can work but is very tedious in fixing every clip, which is usually the case.

 

Regards,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Known Participant
December 8, 2021

Hey Kevin, 

 

thank you for your answer. 

 

The thing is - even the old "working version" ist not working.That's why I wanted a "fresh start" with new names. But ok, I tried. I opened the old one, where I could at least see all the files.

 

I just edited a little bit to make a one minute Outtake-Video - even there three big bugs appeared. Premiere constantly mixes up the Files (because some have the same file Number, although they are all in different folders) So I see one person but hear the audio of a different person from another file.   But just now an even weirder bug happened (see the video attached), it took me a while to figure out what Premiere did, because it's so weird: 

 

It changed the audio of one file and replaced it with a music file (which has not even the same file name). How can this even happen? I'm almost freaking out. Any advice on this? Would it help to install old Premiere versions? (I have automatic updates - so right now it's Premiere 2022). I have a feeling premiere is overwhelmed with this big production...