Deleted Media Randomly

Question

for the costs to use this service, the amount of bugs there are is unacceptable. Ive now had two projects deleted from premeire pro while they were being transfered to the media encoder program. There is now no history of the project and I have to it seems start over from scratch. Poor show, for an expensive product the quality is very cheap. Do better.

R Neil Haugen · Answer

I've used Premiere Pro for over a decade, never had this happen.

You lost two project files after sending a sequence from one of them to MediaEncoder? They are no longer on your drive anywhere?

Or do you mean you lost two sequences that don't show up in your Project panel anymore?

Next ... had you done any manual save operations? Or were you relying on the computer to save? As is so, that is an issue of simple self-sanity. I've used computers over thirty years, and I have painfully learned that you never ever EVER trust a computer or autosave of any program. Period.

Redundancy isn't "wise", it is an absolute necessity.

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