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Marc VanZ
Known Participant
March 1, 2024
Answered

Device not recognized, at least not 100%

  • March 1, 2024
  • 1 reply
  • 695 views

I always could use my SONY DSR PD170P to play my videotapes and record them with Adobe Premiere Pro. The SONY was connected with my Windows 10 computer via a firewire cable.

A few weeks ago I re-installed my computer and since then Adobe Premiere Pro doesn't recognize my SONY anymore. That is,.....when I play a videotape on the SONY, the Adobe PP capture screen does show the video and the VU-meters show the sound, but I can't capture the video anymore.

The capture screen says: STOPPED and only the red RECORD button and the blue STOP button are active, the rest of the buttons are greyed out. Pressing the RECORD button doesn't do anything.

Whenever I use a freeware program called WINDV I can record video and audtio (but of course I want to use Adobe PP again like I used to).

Anybody who can help me out with this?

    This topic has been closed for replies.
    Correct answer Ann Bens

    Hello Kevin, I have a Windows computer not a MAC. But I think I found the reason. Is it correct that the latest versions of Premiere Pro don't have a CAPTURE option anymore?


    Capture feature has been dropped as of 2024.

    Even on 2023 Premiere can be very fickle.

    Use WinDV instead or some older version like CS6.

    1 reply

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 2, 2024

    Hey there, @Marc VanZ,

    I read your question. DV Firewire device control is no longer supported. Which version are you using? Let us know. I hope we can help you.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    M
    Marc VanZAuthor
    Known Participant
    March 3, 2024

    I'm using Version 23.0.0 (Build 63)

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    March 4, 2024

    Hey @Marc VanZ,

    Check out this doc: https://helpx.adobe.com/x-productkb/multi/video-applications-macos-catalina-compatibility.html. Could that be the problem? I hope the info helps.

     

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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