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A
Anonymous
September 25, 2019
Question

Direct download link for Premiere pro cs5 or cs5 master collection

  • September 25, 2019
  • 1 reply
  • 3759 views

Hello, I have been having problems installing the adobe master collection suite thing. I have used adobe Premiere cs5 for awhile and it has worked fine. Then it stopped working. I have tried several times to reinstall it from the disk and it is still having the same problem. I need a link to a downloader i can install and then activate with a serial number. I cant get anyone at their customer support to give me an answer. I have the serial number here. I cant find it under my account. I went to download products and it does not show up. But if i look at register a product, it shows up as registered. 

Pls help

      1 reply

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      September 25, 2019

      Program installers https://www.adobe.com/gr_en/downloads/other-downloads.html
      If you are not able to find your program installer at 'other-downloads' read below

       

      IMPORTANT NOTE:
      The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

       

      Go to https://www.adobe.com/about-adobe/contact.html
      -click on the Chat bot on the bottom right hand corner of the first screen
      --the chat bot is the circle with a funny looking box with 3 dots inside
      -click on Downloading or Installing, then type Agent

       

      Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

       

      AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

        A
        Anonymous
        September 26, 2019
        Yeah, I have adobe CS5. I went to the chat thing and they pointed me here. I figured i would have to go back eventually. IDK what kind of license i have. Its for a school but i think it is a privet license b/c it is one computer for our media club.
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