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jurrienj67553511
jurrienj67553511
Participant
June 13, 2019
Question

Directory access error

  • June 13, 2019
  • 2 replies
  • 2049 views

Hi,

I couldn't find a right answer regarding my problem see below

I bought this Mac Pro new, last week.

After installation was this the message.

Installation like Photoshop en Lightroom  was no problem at all.

Is there a bug or something in combination with Mojave?

Is there anyone who has a answer?

with regards,

Jurrien

    This topic has been closed for replies.

    2 replies

    S
    Community Manager
    Sumeet Kumar ChoubeyCommunity Manager
    Community Manager
    June 14, 2019

    Hi jurrienj67553511,

    Please let us know if you were able to solve the permission issue by the steps provided by Vishu.

    Thanks,

    Sumeet

    Vishu_Aggarwal
    Vishu_Aggarwal
    Participating Frequently
    June 13, 2019

    Check the Read & Write permissions of Premiere pro folder in documents. You find it at the following path  - /Users/your username /Documents/Adobe/Premiere Pro. You can check the permissions by right-clicking on the premiere folder and then choose GET INFO -

    Make sure that you have read and write permission to the folder.

    You can also check the following thread for solutions related to the same issue - Directory access error. Please make sure your user directory isn't locked.

    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
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