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Maximilien26370247rzwi
Participant
September 8, 2023
Answered

Disappearance of my presets

  • September 8, 2023
  • 1 reply
  • 354 views

I've just started a new project, coming back from holidays, and without any reasons, Premiere Pro open now like it's my first time on the software.
So now I don't have any preferences anymore for my sequences, for my exports nor my workspaces.

I don't know if it's because of an update or anything...

Am I the only one it happens ?

    This topic has been closed for replies.
    Correct answer Maximilien26370247rzwi

    Hello Carlos,

     

    Thanks for your help. I've just understood that all this settings were in the Adobe file, in "My Documents", that I'v moved before without noticing. Thanks again for your help and sorry for the time loss

    1 reply

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    September 8, 2023

    Try to:

    1. Deactivate / Reactivate Premiere Pro (log out/in), restart

    2. Reset the preferences (Holding Alt [Option] alone on launch resets the preferences. Holding Shift alone deletes the plug-in cache)

    reply back with results please

     

    M
    Maximilien26370247rzwiAuthorCorrect answer
    Participant
    September 8, 2023

    Hello Carlos,

     

    Thanks for your help. I've just understood that all this settings were in the Adobe file, in "My Documents", that I'v moved before without noticing. Thanks again for your help and sorry for the time loss

    C
    Community Expert
    Carlos ZiadeCommunity Expert
    Community Expert
    September 12, 2023

    no problem, good that your issue is solved!

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