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Pattycakes Kaiju
Participant
June 21, 2018
Answered

Disappearing Audio Waveforms When Zoomed Out

  • June 21, 2018
  • 3 replies
  • 7961 views

As the title suggests, my audio waveforms continually vanish when I am zoomed out in my timeline. This is exceedingly frustrating. Yes, I can restart Premiere and clear my media cache which I then have to wait for everything to re-cache so I can preview things appropriately, but this is not an acceptable answer nor solution. Has anyone from Adobe actually addressed this problem? I know for a fact I'm not the only one (as I work in a production suite with a number of other editors) who constantly has to deal with this problem. I'm using the most current, updated version of Premiere Pro CC.

    Correct answer grand106

    ok here is the solution (for me at least) 

    go to C:\Users\User(or your user name folder)\AppData(it's a hidden folder- enable show hidden folders)\Roaming\Adobe\Common\Peak Files (or wherever you have if go to edit>prreferences>media cache)  anf f.....  delete everything ( from the project thats having an issue) so the peaks will genereate when opened the project again correctly 

     

     

    3 replies

    A
    Ape Status!
    Participant
    October 13, 2022

    I've found another work around that may help people with larger projects, as deleting the cache could be time consuming if you're dealing with hundreds of files in a project.

     

    What I did was change the source file name slightly. In this case I added the word "new" to the file name. Premiere will then ask you to locate the file, you point it to the original file, with the updated name, and it'll re-generate the waveform.

     

    Hope this helps.

      B
      Ben22191322b7f6
      Participant
      July 10, 2025

      Thanks! I deleted the cache and it did nothing, but this worked!

      P
      Pattycakes KaijuAuthor
      Participant
      July 18, 2018

      Hi Kevin,

      This is an issue that occurs across all projects, new and old alike. Apologies for the delay in response and thank you for taking the time to help.


      Patrick

      G
      grand106Correct answer
      Participant
      March 30, 2020

      ok here is the solution (for me at least) 

      go to C:\Users\User(or your user name folder)\AppData(it's a hidden folder- enable show hidden folders)\Roaming\Adobe\Common\Peak Files (or wherever you have if go to edit>prreferences>media cache)  anf f.....  delete everything ( from the project thats having an issue) so the peaks will genereate when opened the project again correctly 

       

       

        L
        lyanned42541882
        Participant
        March 17, 2021

        Woah thank you i searched everywhere for a solution to this, at least someone took the time to share a fix (not you Adobe!!!).

         

        Thx a lot man, i sweated a lot cause of this problem, like theres not enough stress already delivering an urgent project, one gotta manage with this irritating bug, man adobe really need to step their game up for real!

         

        Thx again grand106, really appreciated!

        Kevin-Monahan
        Community Manager
        Kevin-MonahanCommunity Manager
        Community Manager
        June 21, 2018

        Hi Pattycakes Kaiju,

        Is this with a new project or an updated one? If it's an updated one, please try the same with a new project. Same issue?

        Thanks,
        Kevin

        Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
        J
        jbellomo
        Inspiring
        April 3, 2019

        THIS IS A PROBLEM MANY PEOPLE ARE HAVING AS YOU CAN SEE IN THE FORUM. I WAS HOPING THIS LAST UPDATE WOULD FIX IT , BUT NO. IS THERE ANY WORD WHEN THIS WILL GET FIXED, MAKES IT HAD TO EDIT AUDIO QUICKLY.

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