disappearing sound Premiere after latest updates

Forum|Forum|7 years ago
May 1, 2018
4 replies
2249 views

After the latest updates of my Adobe Creative Cloud apps my Premiere suddenly acts weird.

Somewhere in the proces my sound disappears, not my track but the real sound.

There is no possibility to get it back, and I have to start over. New project, same thing happens. again and again.

??

We pay a lot, and if its not working, its unusable..

This topic has been closed for replies.

Correct answer davidm78304129

I have the same problem. On my system if i click the S button on an audio track (Solo Track) twice (on and then off again) then my audio tracks play again as they should. Yet another workaround

Kevin J. Monahan Jr.

Community Manager

JulietteV,

It's a known issue. Sorry for the frustration.

Please add your comment and vote to the following bug report: random audio layers are muted (without mute button activated) since last 04/2018 update! – Adobe video & audio apps

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

M

marksten

Participant

Just got my sound back. Don't know if this applies to others problems, but it worked for me.
For some reason NDI Output was chosen as playback audio device in preferences. I changed it to Adobe Desktop Audio, and sound was back. May be a fluke, but as I said – it worked for my, so far.

D

davidm78304129Correct answer

Participant

I have the same problem. On my system if i click the S button on an audio track (Solo Track) twice (on and then off again) then my audio tracks play again as they should. Yet another workaround

juliettev19267727Author

Participant

Nobody?